Shipping policy

Shipping & Return Policy

Store Name: Zeuskart.in

Shipping Policy

At Zeuskart.in, we are committed to delivering your orders safely and on time.

  • Order Processing: Orders are processed within 1–2 business days after confirmation.

  • Delivery Time: Orders are generally delivered within 7 business days from the date of order confirmation.

  • Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

  • Once your order has been shipped, you may receive tracking details through your registered contact information, where available.

  • Please ensure that the shipping address and contact details provided during checkout are correct.

Return Policy

We offer a 5-day return policy from the date you receive your order.

To be eligible for a return:

  • The return request must be submitted within 5 days of delivery.

  • The product must be unused, unworn, and in its original condition.

  • The product should be returned with its original packaging, tags, accessories, and invoice, where applicable.

  • Products that are damaged, used, altered, or missing original packaging may not be eligible for return.

  • Certain products may be non-returnable due to their nature. Such exclusions, if applicable, will be mentioned on the product page.

How to Request a Return

To request a return, please contact us with your order number, product details, and reason for return within 5 days of receiving your order.

Support Email: zeuskart11@gmail.com

Our support team will review your request and provide further instructions.

Refunds

Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed according to the applicable payment method and may take additional time to reflect in your account.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us at zeuskart11@gmail.com as soon as possible after delivery. Please include clear photos/videos of the product and packaging to help us resolve the issue quickly.

Contact Us

For any questions regarding shipping, returns, or refunds, please contact:

Zeuskart.in
Email: zeuskart11@gmail.com